Kit Updates

Very occasionally small design queries and anomalies may occur, so we have decided to add this page as an initial point of reference should you have a problem with one of our kits. We feel this is a simple way to clarify any discrepancies and in particular will make it much easier for customers who have purchased items from abroad.

Please be assured that we always do our best to correct any problems or anomalies once they are identified. Should you require any clarification on specific items then please e-mail julia@michaelpowellart.co.uk

Alternatively should you wish to report a problem then please complete the form below.

Palazzo 1

There has been a problem with a small number of these kits.  We were supplied with faulty thread cards number 2 and 3.  We have had new cards made up so if your kit is one of these faulty ones please contact us and we will send you new thread cards.  Thank you.

Palazzo 2

The early versions of this kit showed two symbols for #868.  There should of course only be one symbol.  Work both symbols  - the double diagonal square, and the cross - in 868.

Cottage Garden 1

A few customers have commented that the chart is different from the stitched model on the cover.  Sorry!  The simple explanation is that we get a model stitched, then as soon as it is our hands we can see things that look different 'in the flesh' to what we saw on the computer screen.  So things get changed, but the model isn't.  All that to say, stick with the chart.  When there are differences it is because we have made the finished kit better than the stitched model!  This of course applies to all of our kits, not just Cottage Garden.

Tenby

The first batch of Tenby kits have no overlap between the pages of the chart.We are sorry about this oversight which will be rectified with the next batch.

Thinking of You Gem

The earliest batch of this kit has colour #167 in the chart but not in the thread card.  Please use #928 instead.

Home Sampler

The newest batch has got colour #870 missing.  We are sorry about that.  Please contact us with your name and address so that we can send you the thread that you need.